Privacy Policy
Effective Date: June 1, 2025
At Diamond Palm Wellness (“we,” “our,” or “us”), your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, www.diamondpalmwellness.com, particularly as it relates to health-related services.
1. What Information We Collect
We may collect the following types of information:
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Personal Information: Your name, email address, phone number, and other contact details you submit.
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Health-Related Information: Information related to your wellness or health preferences, only when voluntarily submitted through a form or communication with us.
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Technical Data: IP address, browser type, pages visited, and device information automatically collected to improve your experience.
2. How We Use Your Information
We use your information to:
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Respond to inquiries or provide requested services
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Help our staff or providers better understand your wellness needs
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Communicate with you about appointments, updates, or promotions (with opt-out options)
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Improve our website and services
We do not sell your information to third parties.
3. Health Information Handling
While we are not a HIPAA-covered entity, we handle any health-related information you submit with the same level of care and confidentiality you would expect from a licensed provider. Any data shared for wellness guidance is used solely to support your care experience.
We implement secure systems and industry-standard safeguards to protect sensitive information against unauthorized access, use, or disclosure.
4. Data Storage and Security
We retain your personal information only as long as needed to fulfill its purpose or as required by law. We take commercially reasonable steps to:
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Protect your data from loss, misuse, and unauthorized access
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Secure communications and data transfer
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Limit internal access to data on a need-to-know basis
5. Your Rights and Choices
You may:
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Request access to or correction of your personal data
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Ask us to delete your personal information (subject to legal obligations)
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Opt out of promotional emails at any time using the link provided in the message
To exercise any of these rights, simply contact us (see section 8).
6. Third-Party Services and Links
Our website may link to third-party websites (e.g., pharmacy services, booking tools). We are not responsible for the content or privacy practices of these external sites. Always review their policies before providing personal information.
7. Children’s Privacy
Our services are intended for adults 18 and older. We do not knowingly collect personal information from children under 13.
8. Contact Us
If you have questions or concerns about this policy or how we handle your information, please reach out:
Diamond Palm Wellness
Email: [info@diamondpalmwellness.com]
Website: www.diamondpalmwellness.com
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted here with a new “Effective Date.” Your continued use of our website signifies your acceptance of the current version of this policy.